ROLE
OVERVIEW
The General Manager, Cloud & Infrastructure Engineering is a
leadership role responsible for providing strategic oversight and leadership
across enterprise cloud and infrastructure domains, ensuring secure, resilient,
and cost-optimized operations. The role spans technology operations and
engineering as well as technology governance, FinOps, solution architecture,
technical project management, and emerging practices such as DevOps, Release
Engineering, Site Reliability Engineering (SRE), and Cloud Platform
Engineering.
The role will act as a subject matter expert (SME) in disaster recovery,
resilience, modernization, and transformation initiatives, while representing
technology in management committees including the Change Advisory Board,
Architecture Review Forum, and Technology Risk Committees.
KEY RESPONSIBILITIES
· Strategic Direction: Provide enterprise-wide
leadership on cloud and infrastructure strategy, aligning with regulatory
obligations, resilience standards, and digital transformation goals.
· Multi-Cloud Architecture: Architect and
institutionalize secure hybrid/multi-cloud operating models, including
production and disaster recovery zones, regulatory network integration, and
resilience frameworks.
· Operational Resilience: Provide leadership in
ensuring enterprise technology uptime and resilience, driving deployments,
releases, and enhancements while overseeing 24x7 operational coverage through
high-performing teams.
· Regulatory Compliance: Ensure adherence to BNM
RMiT, MOF CRA, ISMS, and other relevant frameworks through well-architected
strategies and structured governance.
· Risk & Audit Readiness: Drive proactive tech risk
management, continuous governance monitoring, and audit preparedness to
maintain regulator confidence and operational integrity.
· Resilience & Continuity: Lead disaster recovery
setup, resilience testing, and business continuity planning across hybrid
environments.
· Governance & Forums: Chair technology forums to
enforce design integrity, disciplined approvals, and risk visibility.
· Financial Stewardship: Drive Cloud FinOps
initiatives and Infrastructure expenditure, manage budgets, and ensure
expenditure governance.
· Leadership & Talent: Build, mentor, and
succession-plan high-performing teams, advancing cloud-native, DevOps, TechOps,
and AI/ML capabilities.
· Executive Reporting: Deliver structured
reporting and advisory insights to SLT and executive committees on risk
posture, operational health, resilience readiness, and investment priorities.
·
Strategic Advisory: Act as trusted advisor to
C-levels, identifying systemic, operational, regulatory, and talent risks
impacting resilience and delivery.
WHAT DOES IT TAKE TO BE
SUCCESSFUL
Qualifications
·
Bachelor’s degree or
higher in Computer Science, Software Engineering, Information Technology, or a
related field.
·
Certifications in ITIL
Foundation / Intermediate / Managing Professional
·
Cloud Certifications in AWS
and Azure.
·
Project Management
Certifications in PMP, Prince2 is an advantage
Work Experience
· 15+ years of experience in
technology, infrastructure, cloud engineering and technology governance with at
least 5 years in technology leadership
· Proven track record in
financial services or regulated industries, with exposure to BNM RMiT and TOGAF
ADM methodology.
· Hands-on expertise in AWS,
GitLab, Terraform, Kubernetes, IaC & CI/CD pipelines, etc. and hybrid cloud
models.
· Demonstrated success in
disaster recovery, resilience engineering, microservices, tech stacks
migration, and modernization programs
·
Proven experience managing 24/7 Operations across
multi-cloud and hybrid Production Environments
Skills & Competencies
·
Strategic Leadership - Ability
to define and execute medium and long term technology strategies aligned with
business and regulatory priorities.
·
Technical Depth - Expertise
across operating systems, databases, network transports, and cloud-native
platforms.
·
Governance & Risk - Strong
knowledge of ITSM, technology risk management and service assurance.
·
Financial Acumen - Skilled
in budgeting, cost optimization, and presenting board-ready financial insights.
·
Resilience & Reliability - Advanced
capability in disaster recovery, resilience frameworks, and SRE practices.
·
Communication - Strong
and clear, spoken and written communication with the ability to deliver
concise, structured insights to senior stakeholders
· Team Development - Proven
ability to mentor, develop and sustain high-performing engineering teams with
strong career development pathways.