ROLE OVERVIEW
We are seeking a Cloud
Infrastructure Engineer to support the day-to-day operations and
continuous improvement of our cloud and infrastructure platforms. The
successful candidate will help ensure the reliability, availability, and
security of cloud and on-premises environments through effective monitoring,
operational support, automation, and adherence to established technology
standards.
The role requires hands-on
experience with core infrastructure technologies, including Windows and Linux
servers, enterprise networking, storage platforms, and database technologies. Familiarity
with AWS cloud services across IaaS, PaaS, and SaaS models, together with a
good understanding of cloud security, operational best practices, and
infrastructure resilience, will be advantageous. Experience supporting
regulated environments or financial institutions is an added advantage.
The successful candidate will
also contribute to technical documentation, operational procedures, project
implementation, and knowledge-sharing activities while working closely with
internal teams and technology partners to support business and operational
objectives.
KEY
RESPONSIBILITIES
1.
Support the operation and
maintenance of cloud and infrastructure services, with a primary focus on AWS
environments, including core services such as compute, storage, networking, and
database platforms, alongside hybrid on-premises integration.
2.
Operate and troubleshoot cloud
workloads across AWS and other hyperscale platforms (e.g. Azure, GCP, Alibaba
Cloud) with emphasis on availability, performance, and stability of production
systems.
3.
Support implementation of
monitoring and observability solutions in AWS environments using tools such as
Amazon CloudWatch, Prometheus, Grafana, and Datadog to ensure operational
visibility and proactive issue detection.
4.
Assist in implementing and
validating backup and recovery mechanisms within AWS (e.g. AWS Backup, snapshot
strategies), including periodic restore testing and retention compliance.
5.
Support disaster recovery and high
availability configurations on AWS (e.g. Multi-AZ, Multi-Region setups, load
balancing) to meet business continuity requirements.
6.
Develop and maintain
Infrastructure as Code (IaC) using Terraform and AWS CloudFormation to support
standardized and repeatable cloud resource provisioning.
7.
Participate in 24x7 production
support and incident response for AWS-based workloads, ensuring timely
resolution in line with operational SLAs.
8.
Support implementation of cloud
security, governance, and compliance controls within AWS environments, aligned
with internal policies and regulatory requirements.
9.
Maintain operational documentation
including runbooks, architecture notes, and incident post-mortems to support
knowledge retention and operational readiness.
10.
Contribute to cloud optimization
initiatives within AWS, including auto-scaling, cost efficiency, load
balancing, and performance tuning under guidance from senior engineers.
11.
Demonstrate working knowledge of
AWS cloud architecture principles and service models (IaaS, PaaS, SaaS),
supporting secure and scalable cloud operations in production environments.
WHAT
DOES IT TAKE TO BE SUCCESSFUL
Qualifications
·
Bachelor's Degree, Postgraduate Diploma,
Professional Qualification, or equivalent experience in Computer Science,
Software Engineering, Information Technology, or a related discipline.
·
Relevant cloud certifications (e.g., AWS
Certified SysOps Administrator, AWS Certified Solutions Architect, Alibaba
Cloud Certified Associate, or equivalent) will be an added advantage.
·
Professional certifications in infrastructure
and platform technologies, including backup and disaster recovery solutions,
Windows Server, Linux, virtualization, networking, or other relevant
technologies, will be an added advantage.
Work
Experience
·
6+ years of experience in
infrastructure operations across data centers and cloud environments.
·
6+ years of experience in cloud engineering and
operations, with a strong focus on cloud environments.
·
Experience working in the financial industry is
a plus.
Skills
& Competencies
·
Strong understanding of infrastructure and
network operations across both data centre and cloud environments, including
Windows and Linux systems, directory services (LDAP), DNS, DHCP, CDN, load
balancing, clustering, email gateways, IPVPN, SFTP, and related enterprise
services, with experience supporting 24x7 production operations.
·
Hands-on experience in cloud operations,
including provisioning, monitoring, and support of cloud workloads, with
exposure to key AWS services and operational best practices.
·
Experience supporting cloud backup and disaster
recovery (DR) processes, including backup validation, restore testing, snapshot
management, and support for high availability (HA) configurations in AWS
environments.
·
Solid operational and analytical skills with
the ability to participate in technical decision-making, troubleshoot complex
infrastructure issues, and maintain accurate and well-structured technical
documentation.
·
Experience using project tracking and workflow
management tools such as Jira, Azure DevOps (VSTS), Trello, or equivalent
platforms to support operational and project delivery activities.
·
Working knowledge of audit, compliance, and
security requirements, with experience supporting implementation of control
measures, remediation activities, and preventive actions to meet organizational
and regulatory standards.