We are Malaysia’s leading Credit Reporting Agency (CRA) and we are aggressively expanding our business, and looking for dynamic, driven and motivated individuals to join our team. Our Direct-To-Consumer segment (D2C), is one of our fastest growing product areas in the market, with an abundance of expansion plans and innovative ideas on hand.

ROLE OVERVIEW

This role is responsible for end-to-end recruitment delivery for assigned portfolios, ensuring timely, quality and cost-effective hiring. This role partners closely with hiring managers to develop talent strategies, deliver a strong candidate experience, support workforce planning and build talent pipelines for the organization.

KEY RESPONSIBILITIES

End to End Recruitment

· Manage the full recruitment lifecycle, screening, interviews, offers, and onboarding handover.

· Deliver hiring outcomes aligned to approved manpower plans, timelines and budgets.

· Prepare and/or update job descriptions with hiring managers.

· Proactively source candidates through job portals, LinkedIn, referrals, direct search and talent mapping.

· Build and maintain talent pools for all roles within assigned portfolios.

· Leverage employer branding content to attract high-quality candidates.

Stakeholder Partnerships

· Partner with hiring managers to understand workforce needs and gaps to fill.

· Share market insights on talent availability, salary benchmarks, and hiring strategies.

· Guide managers on interview techniques, selection decisions and hiring best practices.

Candidate Experience & Employer Branding

· Ensure a positive and professional candidate experience throughout the recruitment journey.

· Manage candidate communications, feedback and closure in a timely manner.

· Represent the organization professionally in career fairs, recruitment events and networking sessions.

Recruitment Analytics & Reporting

· Track and report recruitment metrics such as time-to-fill, cost per hire, source effectiveness, and offer acceptance rates.

· Maintain accurate recruitment data in ATS / HR systems.

· Prepare recruitment dash boards and insights for management review.

Process Improvement & Compliance

· Support continuous improvement of recruitment processes, tools and policies.

· Ensure compliance with employment laws, internal controls and audit requirements.

· Contribute to recruitment digitisation and automation initiatives.

WHAT DOES IT TAKE TO BE SUCCESSFUL

Qualifications

· Bachelor's degree in Human Resources, Organizational Development, Business Administration or related disciplines

Work Experience

· 4+ years of recruitment / talent acquisition experience

· Proficient in Applicant Tracking System, LinkedIn Recruiter, recruitment platforms

· Experience in corporate, technology, financial services, or listed company environment is an advantage.

Knowledge, Skills & Competencies

· Strong sourcing and interviewing skills

· Good understanding of recruitment markets trends and salary benchmarking

· Ability to manage multiple stakeholders and recruitment assignments simultaneously

· Strong communications, facilitation and presentation skills

· Strong interpersonal skills and able to influence and build trust across all levels

· Strong project management and organization skills with the ability to manage multiple priorities

· Agile, proactive, and detail-oriented with a collaborative work style

· Fluent in English and Bahasa Malaysia

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