Closing Date : 30/11/2025

Senior Executive, Creative Services

We are Malaysia’s leading Credit Reporting Agency (CRA) and we are aggressively expanding our business, and looking for dynamic, driven and motivated individuals to join our team. Our Direct-To-Consumer segment (D2C), is one of our fastest growing product areas in the market, with an abundance of expansion plans and innovative ideas on hand.

ROLE OVERVIEW

This role plays a pivotal role in delivering impactful, visually compelling creative assets that support CTOS’s marketing, communications, and business objectives. This is a hands-on, highly versatile role requiring expertise across visual design, multimedia content creation (including video), branding, and event-related creative support.

The ideal candidate is a self-driven creative professional who thrives in a fast-paced environment and is comfortable working independently while collaborating closely with the wider marketing team. This role demands a high level of creative execution across various formats and channels — digital, social, print, video, and events — with a strong understanding of modern design tools, AI applications, and multimedia trends.

KEY RESPONSIBILITIES

Creative & Design Production (Static & Digital)

  • Conceptualise and execute creative assets across all key platforms: social media, website, EDM, app, presentations, reports, print materials, and event collateral.
  • Develop high-quality, brand-consistent static designs, infographics, templates, and visual aids tailored for both digital and traditional formats.
  • Manage and enhance CTOS’s visual identity across all outputs, including internal communications, commercial marketing, consumer campaigns, key accounts, and investor relations.

Video & Multimedia Content Creation

  • Plan, shoot, edit, and produce short-form videos (social content, explainer videos, testimonials, interviews, event highlights, and corporate videos).
  • Incorporate subtitles, motion graphics, soundtracks, and CTOS branding into final outputs.
  • Attend events to capture live content (photo/video) and produce post-event video assets for social and marketing purposes.
  • Optimise content for social media platforms and ensure alignment with best practices for engagement.

AI Tools & Efficiency

  • Utilise AI tools (e.g., Canva AI, Adobe Firefly, ChatGPT, CapCut AI, or equivalent) to improve creative process efficiency, streamline asset production, and accelerate timelines without compromising quality.
  • Adapt AI-generated content into brand-appropriate outputs with a human touch.

Branding & Identity

  • Develop and refine brand assets including logo enhancements, corporate templates (presentation decks, reports), and guidelines documentation.
  • Ensure consistent application of CTOS’s visual identity across all business units and touchpoints.

Collaboration & Campaign Support

  • Work collaboratively with the Marketing Manager and Marketing Executive to develop creative concepts for campaigns and bring them to life through high-impact visual executions.
  • Participate in brainstorming sessions, contributing creative solutions aligned to campaign objectives and business goals.
  • Provide creative support for investor communications, internal initiatives, and cross-department campaigns.

Project & Asset Management

  • Manage multiple projects simultaneously with attention to deadlines, detail, and quality.
  • Maintain organised digital archives of design files, stock assets, fonts, and templates for easy retrieval and reuse.

WHAT DOES IT TAKE TO BE SUCCESSFUL

Qualifications

  • Diploma/Degree in Graphic Design, Multimedia, Creative Arts, Communications, or related field

Work Experience

  • Minimum 6 years’ experience in a similar role within corporate marketing, in-house creative, or agency environment

Creative & Technical Skills

  • Advanced proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro, After Effects)
  • Skilled in video editing software (Premiere Pro, After Effects, CapCut, or equivalent)
  • Strong understanding of motion graphics, visual storytelling, typography, and layout
  • Knowledge of AI creative tools (e.g., Adobe Firefly, Canva AI, ChatGPT for copy ideation)
  • Familiarity with social media platforms and content formats (Instagram, LinkedIn, Facebook, TikTok, RedNote)
  • Photography and videography skills for content capture at events

Professional Attributes

  • Strong aesthetic sense and attention to detail
  • Ability to manage multiple projects under tight deadlines
  • Proactive, solution-oriented mindset; self-starter who takes ownership
  • Strong communication and collaboration skills; able to translate briefs into clear creative outputs
  • Confident presenting ideas and articulating design decisions

Languages

  • Fluent in English and Bahasa Malaysia
  • Mandarin proficiency is an advantage