P2P
Service Delivery
·
Review, validate, and
process invoices and payment requests, ensuring accurate expense coding to
the appropriate accounts and aligning purchase orders, receipts, and invoices
for consistency.
·
Ensure the accuracy of
E-claim by validating them against the corresponding supporting documents to
confirm they are correctly attached.
·
Process and execute payments
promptly, including checks, corporate credit cards, electronic transfers, and
ACH transactions, while reconciling discrepancies and resolving
invoice-related issues to ensure that timelines and quality meet the KPIs and
targets.
·
Perform Month End Close
activities such as accrual, journal entries and discrepancy analysis, etc.
·
Ensure the daily operational
activities assigned are managed and delivered timely within the Service Level
Agreements (SLAs).
·
Support AP self-assessment,
internal and external audits.
·
Undertake any ad-hoc
assignments as and when required.
·
Key focal point of the
services and to liaise with the internal or external stakeholders in
resolving any daily operational issues and making sure that services provided
are meeting the SLAs and quality.
·
Ensure all open/overdue
items are being attended to and resolved in a timely manner.
Reporting
Requirements
·
Prepare reports and assist
in any data entry when required.
·
Prepare creditors
reconciliation (AP
account to suppliers' statement) for assigned portfolio and ensure
reconciling items are resolved within the timeline.
·
Involve in
data cleansing activity and data ownership transfer.
Project
Management and Continuous Improvement
·
Proactively challenge the
current processes and develop business process improvements.
·
Support the implementation
of new procedures as well as evaluate, plan, and implement improvements of
existing procedures in all business processes and practices.
·
Work closely with the Team
Lead and systems support team to continually automate, streamline, and
improve current reporting, operational and reconciliation processes to
improve business efficiency.
·
Assist with ad hoc projects
as needed. Liaise with internal and external on billing related matters, conduct
root cause analysis and work on process improvement.