We are Malaysia’s leading Credit Reporting Agency (CRA) and we are aggressively expanding our business, and looking for dynamic, driven and motivated individuals to join our team. Our Direct-To-Consumer segment (D2C), is one of our fastest growing product areas in the market, with an abundance of expansion plans and innovative ideas on hand.

OTC Service Delivery

· Responsible for day-to-day operational duties, invoicing, invoice generation for assigned portfolio and ensure invoices sent to customer on timely manner.

· Coordinate either within or external departments to solve the invoicing and reconciling issue which require conflict resolution skills.

· Prepares adjustments (credit/debit memos) when necessary and ensuring the adjustments is prepared in accordance with the relevant policies and approval.

· Serve as the subject matter expert pertaining to billing operations.

· Understand the Revenue Accounting Principles and own the corresponding entries in the financial statements.

· Work closely with the Business Partner unit and ensure all accounting activities of OTC processes are executed effectively and efficiently with appropriate controls and end to end view.

· Perform month-end close activities.

· Perform other duties and responsibilities as assigned by manager.

Reporting Requirements

· Prepare reports and assist in any data entry when required.

· Prepare debtors reconciliation for assigned portfolio and ensure reconciling items are resolved within the timeline.

· Responsible for the timeliness and accuracy of bills and billing reports.

· Responsible for sales revenue accounting in accordance with the corporate’s revenue recognition policies.

· Maintain accuracy of Revenue Recognition in reporting.

Project Management and Continuous Improvement

· Support the implementation of new procedures as well as evaluate, plan, and implement improvements of existing procedures in all business processes and practices.

· Work closely with the Team Lead and systems support team to continually automate, streamline, and improve current reporting, operational and reconciliation processes to improve business efficiency.

· Assist with ad hoc projects as needed. Liaise with internal and external on billing related matters, conduct root cause analysis and work on process improvement.

Experience

· Minimum 3 years of relevant accounting and operations experience, preferably in Billing and Cash Applications processes.

Skills/Knowledge

· Excellent knowledge of MS Office (particularly Excel) and ERP software. Require to have an understanding of some applications such as SAP, Salesforces, and SQL.

· The ability to be detail oriented but can visualize the larger impact of a series of transactions.

· Process-oriented with an understanding of both financial and operational controls.

· Comfortable working with manual and automated processes

· Excellent communication and interpersonal skills

· Strong written and verbal communication skills, excellent interpersonal skills, and an ability to work with diverse groups of people.

· Action orientated to deliver results effectively.

· Service oriented attitude and able to adapt to changes quickly.

· Adherence to laws and best practices in regard to dealing with customers and data.

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